Return / Refund Policy

1. Eligibility for Refund

• If no sales occur within 90 days, users can request a refund.
• If at least one sale occurs, the refund request is invalid.

2. Refund Request Process

• Refunds must be claimed via CRM (crm.tosaos.com).
• The process may take up to 90 days (3 months).
• Refunds are processed to the original payment method.

3. Non-Refundable Conditions

• Voluntary plan cancellation before 90 days.
• Wallet balance refunds unless explicitly stated.
• If TOSAOS declares bankruptcy, wallet funds will not be refunded.

For further assistance, visit our CRM Support System at crm.tosaos.com.